Structure in place, final text to be supplied. Withdrawal terms are binding and depend on the consumer law applicable to the relationship: they must be approved by the company’s legal adviser before publication.
How to return a product bought on this website, within what time limits and by what procedure.
1. Who it applies to
To be completed: application to consumers only, exclusion of business purchases, governing legislation.
2. Time limit for withdrawal
To be completed: number of days and when the period starts from delivery.
3. How to give notice of withdrawal
Notice should be sent to info@biooz.it quoting the order number.
To be completed: any model withdrawal form and the information to attach.
4. Return conditions
To be completed: the condition the product must be returned in, integrity of the packaging, who bears the cost of return.
5. Exclusions
To be completed: treatment of sealed biocidal products and of any goods that cannot be returned once opened, as well as installation work already carried out.
6. Refund
To be completed: timing, method and payment instrument used for the refund.
Contact
To start a withdrawal request, write to info@biooz.it quoting your order number.